Starr Tours, a tour bus company providing travel services for groups or individuals.

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Call 1-800-STARR-03

Company History | FAQ's | Ten Reasons | Employment

1. Can I visit your offices in person?
2. How do I make a reservation?
3. How do I find out about future tours and special events?
4. Do you offer discounts on your Tours?
5. Can Starr customize a tour for my group?
6. What are the departure points for your Tours?
7. How much deposit do you require to reserve space on a tour or to charter a bus?
8. What forms of payment do you accept?
9. Do you offer Gift Cards?
10. What if I have to cancel my trip?
11. What is the Starr Tour Protection Plan?
12. What is customary gratuity for the Driver and/or Tour Director?
13. How many bags can I bring on my trip?
14. How do I reach you in the event of an emergency when your offices are closed?
15. What do I need to bring if I am traveling outside of the US?
16. Will I be able to choose my seat on the bus?
17. What type of vehicles does Starr have?

1. Can I visit your offices in person?

Yes.

Charter Office: 2531 East State Street, Trenton, NJ

Tour Offices:
1646 Nottingham Way, Trenton, NJ

2016 Cottman Avenue, Philadelphia, PA

Clarion Hotel & Conference Center, 1450 Marlton Pike East, Cherry Hill, NJ

2. How do I make a reservation?

Charter: 1-800-STARR03 or 609-587-0626

Tour:

Central Jersery & DE: 800-314-8411 or 609-586-6080
South Jersey: 888-619-4519 or 856-354-2221

PA: 888-868-7709 or 215-728-0150

Group Tour: NJ & DE: 800-782-7702 or 609-586-6080 PA: 888-868-7709 or 215-745-8144

3. How do I find out about future tours and special events?

Add yourself to Starr's mailing list. You'll receive materials to help plan the perfect trip! click here

4. Do you offer discounts on your Tours?

Yes. There are discounts available for Children, Travel Agents, Travel Agencies and also special rates for Groups of 30 or more passengers.

5. Can Starr customize a tour for my group?

Yes. Starr would love to customize your group's tour! Contact our Group Sales Department.
Group Tour: NJ & DE: 800-782-7702 or 609-586-6080 PA: 888-868-7709 or 215-745-8144

6. What are the departure points for your Tours?

Starr offers many convenient departure points. click here

7. How much deposit do you require to reserve space on a tour or to charter a bus?

Charter:
One Day - $100 per coach

Overnight - $100 for the first day + $50 for each additional day.

All Final Balances are due 4 weeks prior to trip departure.

Tours:

VALUE OF TOUR	DEPOSIT
Overnight tours under $300	$50.00 pp
Overnight tours $301- $500	$75.00 pp
Overnight tours $501 - $700	$100.00 pp
Overnight tours $701 - $1000	$125.00 pp
Cross Country & Flordia Winter Getaway	$250.00 pp
One Day tours	Full Amount

Air/Cruise/Rail Tours: Deposit requirements vary.
All Final Balances are due 30 days prior to trip. (unless specified otherwise)

Group Tours:
Contact our Group Sales Department at NJ & DE: 800-782-7702 or 609-586-6080 PA: 888-868-7709 or 215-745-8144

8. What forms of payment do you accept?

Starr accepts Cash, Money Orders, Traveler�s Checks, Personal Checks (30 days or more prior to departure), Visa, Mastercard, American Express and Discover.

9. Do you offer Gift Cards?

Yes, Starr offers Gift Cards in any denomination which can be used toward the purchase of any Tour. Gift Cards have no expiration date.

10. What if I have to cancel my trip?

Charter:
If trip is canceled more than 4 weeks prior, you will receive a full refund.

If trip is canceled 8 days to 4 weeks prior, you will forfeit deposit.

If trip is canceled within 7 days or less, you will forfeit one-half of the charter price.

Tour:
If trip is canceled more than 30 days prior, you will receive a full refund for the cost of your tour.

If you have not purchased Starr's Tour Protection Plan, and you must cancel within 30 days:

VALUE OF TOUR	CANCELLATION
Overnight tours under $300	$50.00 pp
Overnight tours $301- $500	$75.00 pp
Overnight tours $501 - $700	$100.00 pp
Overnight tours $701 - $1000	$125.00 pp
Cross Country & Flordia Winter Getaway	$250.00 pp
One Day tours under $100	CXL fee = $20
One Day tours $101 and over	CXL fee = $30

In addition to these cancellation fees, you will be charged for all non-recoverable expenses or amounts advanced on your behalf. If you do not cancel, all fees are non-refundable.

Group Tour:
Contact our group sales department at NJ & DE: 800-782-7702 or 609-586-6080 PA: 888-868-7709 or 215-745-8144

11. What is the Starr Tour Protection Plan?
Tour Protection is available on most Motorcoach Tours. If you must cancel your trip for any reason, right up to the time of departure, all of your tour payment will be refunded to you. There are absolutely no penalties or cancellation charges! Coverage for the Tour Protection Plan, which is nonrefundable, becomes effective the date your payment and completed enrollment form are received. Tour Protection covers cancellation only. You must call to cancel. Tour Protection does not protect room rates should your travel companion cancel.

12. What is customary gratuity for the Driver and/or Tour Director?

Your tour includes all gratuities for bellman, doormen, and dining room meals included in the tour and all related taxes unless otherwise specified. Gratuities for guides, tour director, and drivers are not included in the tour. If you wish, such appreciation may be extended on an individual basis and not as a group. Guidelines are Driver-$3.00 per person per day, Tour Director-$3.00 per person per day.

13. How many bags can I bring on my trip?

Each passenger is permitted to bring one piece of luggage for storage in the luggage bay of the coach. Because we care about our drivers, we request that each piece of luggage not exceed 50 lbs. A small bag, if carried by the passenger and stored in the overhead compartment on the coach , is permissible. VALUABLES AND MEDICATIONS SHOULD BE CARRIED ON BOARD THE COACH

14. How do I reach you in the event of an emergency when your offices are closed?

Charter: 609-587-0660

Tour: 1-800-782-7703 x 1600 (leave a message)

Group Tour: 1-800-STARR02 or 609-586-6080 (leave a message)

15. What do I need to bring if I am traveling outside of the US?

All US Citizens should have proof of citizenship when leaving the country, such as a valid passport, birth certificate or naturalization papers. Ask your Travel Advisor about the specific regulations for the country(s) you plan to visit.

16. Will I be able to choose my seat on the bus?

On all Tours, seat assignments are chosen at the time of the booking. Seat assignments are not guaranteed and are subject to change.

17. What type of vehicles does Starr have?

Starr has deluxe motorcoaches equipped for your comfort. Each vehicle is equipped with a video monitor and VCR, lavatory, reclining seats and much more.