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Starr Tours & Charters
Bus Charter & Bus Tours in New Jersey, Philadephia, New York and Delaware
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  • Tours
    • EXPLORE OUR TOURS
      • One Day Bus Trips
      • Multi-Day Bus Trips
      • Cruise Vacations
      • Fly Vacations
      • Broadway Excursions
      • Sporting Event Packages
      • Solo Traveler Program & Trips
      • Tour Tuesday
      • View Our Latest Catalog
      • Private Groups of 20+
      • See All Tours
    • TRAVELER RESOURCES
      • Log In to Your Account
      • See Our Departure Locations
      • Get to Know Our Tour Directors
      • Tour Information & Policies
      • Tour Protection
      • Receive Our Catalog
      • Refer a Friend
      • Buy a Gift Certificate
      • Frequently Asked Questions
      • Starr Tours at KleinLife
      • Our Travel Blog
  • Bus Charter
    • GROUP TYPES
      • Weddings
      • Athletic Team Travel
      • Community Groups
      • Corporate & Conventions
      • School & Youth
      • Camps
      • Ski Groups
      • Tour Operators
    • Quote
      • Request a Charter Quote
      • Our Focus on Safety
      • Bus Charter FAQs
      • Premium Sleeper Coach
      • Follow us on Facebook
      • Follow us on Instagram
  • College Break Buses
    • cbb
      • Starr is thrilled to be the number one college break transportation provider. To book a ride or find out more, visit our dedicated website:

        www.collegebreakbus.com
  • Our Fleet
    • 56 & 34 Passenger
    • Premium Sleeper Coach
  • More
    • About Our Company
      • Company History
    • Careers at Starr
    • Contact Us
    • Frequently Asked Questions
    • Our Travel Blog
    • Bus Repair and Maintenance
      • Transmission Repairs and Replacements
      • Engine Rebuilds & Replacements

Archives: FAQs

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  2. FAQ

What if I have to cancel my charter bus?

Charter Bus RentalBy Sandy BorowskyFebruary 19, 2016Leave a comment

A full refund will be given if cancellation is received 21 days or more prior to departure date. Trips cancelled 20 days to 14 days prior to trip date will forfeit their deposit. Trips cancelled 13 days to 48 hours prior to trip date will be charged 50% of the charter price. Trips cancelled less…

When is my final itinerary due?

Charter Bus RentalBy Sandy BorowskyFebruary 19, 2016Leave a comment

The itinerary is due at least 14 days prior to departure.

How do I prepare a good itinerary?

Charter Bus RentalBy Sandy BorowskyFebruary 19, 2016Leave a comment

To ensure adequate driver preparation, we require a detailed finalized itinerary listing all stops with complete addresses (including cross streets) and anticipated timing. For your safety, Starr will operate your trip in accordance with US/Canada DOT Hours of Service Regulations. Any changes or modifications to the itinerary must be submitted to Starr prior to your…

What if I have to make changes to my itinerary?

Charter Bus RentalBy Sandy BorowskyFebruary 19, 2016Leave a comment

To ensure adequate driver preparation, we require a detailed finalized itinerary listing all stops with complete addresses (including cross streets) and anticipated timing at least 7 days prior to departure. For your safety, Starr will operate your trip in accordance with US/Canada DOT Hours of Service Regulations. Any changes or modifications to the itinerary must…

How do I get a copy of Starr’s Certificate of Liability?

Charter Bus RentalBy Sandy BorowskyFebruary 19, 2016Leave a comment

Please request this from your Charter Representative.

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