MEDICAL EQUIPMENT POLICY
Please inform your Travel Advisor no less than 48 hours prior to your trip’s departure if you plan to bring medical equipment on your Starr trip.
Medical Equipment such as portable oxygen and respirators may accompany you on a Starr bus. We allow four canisters to travel with you (two onboard the bus and two in the baggage compartment of the bus.) Oxygen canisters and bottles cannot be stored or placed in the bus aisle or used in a manner that in any way obstructs or impedes passengers’ freedom of movement inside the coach. Passengers can simply retain and use the oxygen at their seat, or if spare bottles are being stored, follow these guidelines. Overhead rack storage is acceptable if the bottles are stowed so they cannot roll, collide or fall. Baggage area storage is acceptable when blocking & bracing of the bottles is possible. Large cylinders should not be transported if any other means of supply is possible. Such Oxygen cylinders can be hazardous unless handled and transported correctly, so carriage of these cylinders is strongly discouraged. We ask that dimensions for each container do not exceed 4.5 inches in diameter and 26 inches long. Please ensure you have enough oxygen to complete your travel, including arrangements for refills while en route. Please also include protective cases with safety caps on the valves for oxygen canisters stored in the baggage compartment.
Note: Because Oxygen containers are a fire and explosion hazard, the Maximum limit on medical oxygen canisters carried in cargo is 99 pounds. As we may not exceed this Federal regulatory limit, passengers bringing oxygen containers will be accommodated on a first come, first serve basis.
Medical Equipment such as CPAP machines may be carried on to the bus if the passenger is able to carry it and store it at or above their seat. If not, the machine will be treated and counted as luggage and stored under the bus in the baggage compartments.
If you choose to bring medical equipment, it is your responsibility to load it onto and off of the motorcoach, as Starr Drivers are not permitted to handle medical equipment. Starr will not be held responsible for any damage to medical equipment.