In light of November 8th approaching, I thought I would share some politically charged thoughts about our tour business and how it relates to VOTING. I bet you didn’t think this was going to be a politically charged article, did you? Read on…
It’s important to note that at Starr, we often link Customer Feedback and Booking Patterns to VOTING. Now you know! OK, so you don’t go to the polls when you VOTE with Starr, but your interactions with our services are similar to votes cast for or against features we offer.
Here are some ways that you can VOTE at Starr:
- Book your trip early. This gives us an early indicator of which tours have the potential to sell well so we can add inventory accordingly. For example, this May we are doing our first ever bus trip to the Kentucky Derby. The package sold so fast that we added a 2nd bus and now we have 2 sold out buses going to see the most anticipated event of the horse racing season! Plus, we’re already planning to run this trip again in 2018! So when you book a trip “out of the gate” (pun intended), you give a “vote” to that trip which signals us to double check that our inventory is sufficient.
- Choose your Departure Point wisely. Of course you want the location that is closer to your home but sometimes the perfect location isn’t available. So you may have to go with your second choice. But be smart, pick the location that puts you in the path of the trip so you don’t have to backtrack. Every time you select a Departure Point you give a “Vote” so we can make decisions for the future.
- Spread the word. Tours that have sold well have the best potential to be offered again in the future. So every time you take a trip with Starr, you place a VOTE for that trip so that in the future, other people can experience the same great trip you did! Along those same lines, if you don’t book a trip (and lots of people don’t book that trip either), that trip is less likely to be offered the following year. When you return from a great trip, tell others about it and share your experiences with us via social media to inspire other people to book! Better yet, Refer-a-Friend to Starr! When you refer-a-friend, your name is entered into our Monthly Sweepstakes for a $250 gift card to Starr! Also, your friend receives a $25 Starr gift card to put toward their first trip and when they come home, you get a $25 Starr gift card for your next trip! It literally pays to refer your friends to Starr!
- Fill out your commenExercise your right to vote – at the polls and with Starrt sheets. You know those surveys that you fill out at the end of your trip? Votes! Votes! Votes! You are telling us what you liked and what you think can be improved in the future. We read ALL of your feedback and interpret your VOTES as we make decisions for the future. Your comments help us offer the best tours possible! There’s even a space on your comment sheets for you to “cast a vote” with ideas for a future trip!
So, what’s the lesson here?? EXERCISE YOUR RIGHT TO VOTE!
Not only at the polls but also with Starr!